What RHMBOT can do for your business
With our framework you get to deploy workflows that multiply your operational productivity 3x to 10x - automating day-to-day tasks for your Sales Team, Marketing Team, Customer Success Teams, Corporate Communication & Branding Teams or even your own employees and vendors.
You can automate almost all of your target audience touchpoints now.
To see how we use it ourselves, go ahead & start a chat conversation on this page.
The responses are all automated with our workflow templates.
AUTOMATION FOR EVERY TEAM
Automate business workflows for your Marketing, Sales, Customer on-boarding, or Post-sale Support teams.
- Create mktg campaigns, get leads from traction, improve CX with multimedia - get 2-10x more velocity.
- Sentiment analysis improves engagement outcomes for new leads, existing customers as well as trolls.
- Automate your Sales Funnel - make product discovery interactive & exciting for your in-bound leads.
- Qualify leads, capture verified PII, generate instant quotes & improve sale conversion 5-10 times.
- Automate product registration on any sales channel (with built-in barcode reader). Never lose customer data.
- Automate Customer Support - create self-help menu & assign SPOCs. Ticketing is on auto-pilot now.
- API Calls - Push conversations to CRM, Helpdesk, Hubspot or Salesforce accounts for teams to take over.
- Follow-up on service delivery excellence with slick feedback surveys - capture NPS or CSAT scores.
MARKETING TEAMS
Manage out-bound campaigns with Campaign flow and increase CTR on new launch campaigns (2-10x lead velocity).
- Create marketing campaigns - a single campaign across channels or one for each channel.
- Generate leads from traction; drive traffic to your campaigns; enable your audience to discover more.
- Identify your audience's positive sentiment from their responses to your campaigns and qualify them.
- Create loyalty campaigns; cross-sell, up-sell or even revive a dormant customer relationship.
- Make product discovery interactive & exciting, with rich media - GIFs, images and videos, links, maps and CTA buttons for the leads to explore.
- Capture your leads' PII, social media handles, location, age, gender, date of birth, height, weight, income, preferences, intent, sentiment, etc. Qualify your leads with ease.
- Push leads data to your Hubspot or Salesforce account for the Sales Team to take over.
SALES TEAMS
Automate your in-bound lead funnel management with LeadGen flow and qualify your leads for high lead velocity.
- Make product discovery interactive & exciting for your in-bound leads.
- There's no limit to the count of product categories you offer for discovery.
- Throw in some rich media - GIFs, images and videos, links, maps and CTA buttons for the leads to explore.
- Meanwhile, RHMBOT will qualify the leads for you organically.
- Capture your leads' PII, social media handles, location, age, gender, date of birth, height, weight, income, preferences, time-spends, intent, sentiment, etc.
- Apply analytics on the captured data to generate recommendations for your leads
- Generate instant quotes on any product or service for higher lead velocity.
- Push leads data to your Sales funnel through API calls. No more dropped conversations or lost sales.
CUSTOMER SUCCESS TEAMS
On-board your customers with an automated product registration flow. Customize it for your CRM needs.
- Onboard your customers right when they unbox your product.
- Don’t let customer data slip through gaps in your channel partners’ processes. With tiny urls & QR codes, transition to workflows is seamless.
- Capture your customer’s PII, social id, location, age, gender, date of birth - anything your CRM needs.
- Use image recognition capability within the workflow to capture product barcode and/or serial number.
- Generate electronic warranty cards and user manuals - cut the overheads on managing collaterals.
- Use API integration to push product & customer data to IT systems that support your other business functions (Inventory, CRM, MIS, etc.)
- Send push notifications to customers - on service due dates, recalls, upgrades, software updates and more.
- Increase the effectiveness of loyalty campaigns, cross-selling & up-selling opportunities and inside sales.
CUSTOMER SUPPORT TEAMS
Score high on CSAT & NPS with Ticketing flow. Deliver prompt response & resolution SLAs with a host of features within.
- Unleash your post sale support capabilities omni-channel.
- Let your customer seek self-service and score a win-win. Take them to your ticketing flow for audit & data analytics.
- With API integrations to your CRM, the conversation is pre-loaded with customer data & product context.
- Deploy self-diagnosis based troubleshooting with RHMBOT's Diagnostics Template.
- OTP based ticket flow ensures employee competitiveness - workload & SLAs are not manipulated or gamed.
- Use of anonymous random feedback codes prevent gaming of service quality scores. Ticketing cannot be gamed by agents.
- Notifications on new tickets help your employees bid for them - also balancing their workload.
- Reminders & push notifications on assignment, completion & closure of tickets are automatically sent.
SURVEY TEAMS
Capture feedback - both qualitative & quantitative - with Survey flow. Visualize CSAT / NPS data with reports & charts.
- Follow-up on service delivery excellence with NPS measurement, with slick feedback surveys to capture your customer mood.
- Capture multiple choice answers or free text comments. Also choose language options to deploy the survey.
- Choose between a single page static survey or a dynamic survey with questions that change based on responses.
- Create as many surveys as you need, upload as many sheets of customers as you want for the surveys.
- Schedule them for a push notification of the survey links - through email or SMS.
- Survey links are unique to each customer - so they cannot be misused, reused or abused.
- Apply analytics & sentiment analysis on the responses & validate for consistency or contradictions to the NPS.
- Identify customers who are potential promoters and create case-studies, influencer campaigns and more.